Hospitality - travel - Tourism

These are some of the ways you can grow your hotel business: 1. Engage the right staff 2. Treat your staff well 3. Relate your vision, mission and policies to your staff as often as possible 4. Pay your staff well 5. Set a financial goal 6. Run with a weekly, monthly or quarterly target 7. Evaluate your performance 8. Keep good financial record 9. Be visible - internet, audio or print media 10. Deliver good customer service

Three ways to satisfy your guest; 1. Empathy At all times, ensure you put yourself in your guest shoes. Treat them the way you will want to be treated. It is also very important to continually teach your staff how to practice empathy. 2. Listen Always listen to your guest, this will help you serve the better. Even when they seem difficult, if you listen to them carefully you will get some  many information that will give you ideas on how to improve your hotel. 3. Your services should meet up to your guest expectation. Always ensure your facilities, amenities and services are upgraded and updated.

Three ways to satisfy your guest; 1. Empathy At all times, ensure you put yourself in your guest shoes. Treat them the way you will want to be treated. It is also very important to continually teach your staff how to practice empathy. 2. Listen Always listen to your guest, this will help you serve the better. Even when they seem difficult, if you listen to them carefully you will get some  many information that will give you ideas on how to improve your hotel. 3. Your services should meet up to your guest expectation. Always ensure your facilities, amenities and services are upgraded and updated.

In less than 24 hours that Aero contractors suspended its operation, another airline has short down operations too. The decision was taken in order to ensure that the airline carried out the required maintenance of its aircraft, The Director-General of the NCAA, Capt. Muhtar Usman said.

Nigeria and the United Kingdom (UK) have signed a Memorandum of Understanding on immigration. Robert Goodwill MP the leader of the UK delegation ,, stressed the importance of preventing immigration abuse by those who enter and leave the UK There was a  review of the  bilateral agreement signed in 2005 between both countries on return of irregular immigrants, as well as regular migrants who had overstayed their visas.

The minister of Information, culture and tourism stated that he intends taking a nationwide trip to all  tourist sites in Nigeria to see their state and ensure they start generating revenue especially the Yankari Game reserve in Bauchi.

Aero Contractors has suspended its operations in Nigeria. Currently all staff of the airline are nowhere to be found. It was recorded that the decision was impromptu as passengers had checked in before they discovered. They requested for their refund and luggage.

Zuckerberg is currently in Nigeria and he is sure enjoying the culture and tourism of the country. He stated that he loved a special rice delicacy called JOLLOF rice. So when next you visit make sure you have a taste of it. He also took his time to enjoy the early morning air while jogging.

OVERLAND AIRWAYS Monday to Friday Abuja - Lagos 9am, 1:05pm, 5:28pm, 7:08pm Lagos  - Abuja 7:02am, 11:07am, 3:30pm,5:10pm Lagos - Uyo 9:17am, Uyo - Abuja 11:07am Abuja - Uyo 1:05pm Uyo - Lagos 3:03pm Lagos - PHC 7:20am PHC - Abuja 9:18am Abuja - PHC 3:30pm PHC - Lagos :528pm Saturday Lagos - Abuja 7:02am, 11:07am, 3:30pm, 5:10pm www.overlandairways.com ARIK AIR Abuja - Lagos 7am,9am, 11am, 1pm, 3pm,5pm Lagos Abuja 7am, 9am, 11am, 1pm, 3pm, 5pm Abuja - Kano 2:20pm Kano - Abuja 3:50pm Abuja - Gombe 11:45am Gombe - Abuja 1:30pm Abuja - Sokoto 9:40am Sokoto - Abuja 11:20am Abuja - Yola 4:30pm Yola - Abuja 7:40 Abuja - PHC 7am, 11am, 4:30 PHC - Abuja 8:40am, 12:40pm, 6:10pm Kano - Lagos 1:30pm Lagos - Kano 11:05am Lagos - Kaduna 11:30am 11:30am fly.arikair.com www.flyaero.com www.airazman.com www.flydanaair.com www.medviewairline.com

There had been reports quoting Mr Kola Olayinka, Country Manager British Airways, as saying that the “U.K. carrier is struggling to repatriate its share of the $575 million that Nigeria currently owe the airlines from tickets sold in Nigeria.” A statement from the airline, Sunday, denied the reports and indicated that Nigeria remains a strategic market for the airline and will continue to operate in Nigeria The statement in part reads thus “ Our attention has been called to reports in several newspapers Sunday that British Airways is considering an exit from Nigeria.” “British Airways has a long history in Nigeria, having begun operations in the country 80 years ago as Imperial Airways. “Nigeria remains a strategic market for BA and our operations locally are very strong. We have not issued any statements at any time indicating that we are on the verge of terminating operations in the country. We will continue to operate to Nigeria.” Tags: Vanguard Read more at: http://www.v

Nigeria is such a blessed country with great abundance in almost everything BUT because of the mindset, so much ignorance and wastage is the order of the day. Every state in Nigeria has its unique features for tourism, and getting these sites to generate income requires just a little. But because of selfish desires these sites are allowed to rot away. Nigerians every year take huge sum of money out side the country to see sites in other countries. As a travel and tour consultant, I see what other countries are doing in their tourism sectors and it hurts so much that a country such as Nigeria will not take advantage of the beautiful opportunities. I guess its high time we stop all the summits, seminars, communique and get to work. In this industry you cannot afford to put a square peg in a round hole its a luxury. I look forward to selling Nigerian tours.

From 1st October 2016  which is the 67th National day of People's Republic of China, Emirate Airlines will be launching its flagship A380 services between Dubai and Guangzhou. www.emirates.com

For those curious about the child’s nationality, according to the United Nations 1961 Convention on the Reduction of Statelessness, "birth on a ship or in an aircraft shall be deemed to have taken place in the territory of the State whose flag the ship flies or in the territory of the State in which the aircraft is registered, as the case may be". Cebu Pacific is registered in the Philippines.

British Airways has the worst customer service ever, so disappointed 👎🏾#donotflyBA

British Airways since last week, introduced a gift for its Nigerian passengers. All pax travelling on BA receives free avios and are automatically registered as executive club members. ba.com Good things happening to Nigerian travelers.

The Federal Government of Nigeria took Turkish Airline to court over the violation of passenger human right. A three count charge was filed against the airline and two of its principal officers, Liker Ayci and Rasak Shobowale. The persistent refusal of the airline to respond to the request by the Consumer Protection Council led to the prosecution. The accused persons were arraigned on the number of passengers aboard the TK 623 flight from Istanbul on the 25th and 31st December, 2015 and 9th January, 2016 of which there was untimely delivery of baggage's. And this is an offence punishable by the CPC ACT.

Delta airlines flights were grounded for 6 hours today. This happened as a result of global computer outage. Passengers were stranded due to the cancellation flights. Anyone with Delta airline ticket should expect delays and cancellations.

                                    Passengers can now access information on the Milan and Linate Airport with the newly introduced app. This makes travel experience more exciting. Passengers can get information about the airport service upon arrival with the app on their mobile device. And again the smart phone services enables passengers to chat live with customer care representatives and receive free call backs when necessary. www.milanomalpensa-airport.com Tags: Italy tourism