EFFECT OF JOB SATISFACTION ON CUSTOMER SERVICE A staff that is not experiencing job satisfaction will NEVER render quality customer service. CAUSES OF JOB DISSATISFACTION Company policy Supervision Relationship with supervisors Work condition Salary Relationship with peers Personal life Relationship with subordinates Status Security The hospitality industry should make cautious effort to ensure Staff get job satisfaction. Tips for employee satisfaction Recognition Work itself Responsibility Advancement Growth. Reference: HBR 10 must read on managing people.