Hospitality - travel - Tourism

Turkish Airlines Launches a New Route to Zanzibar Istanbul – Kilimanjaro– Zanzibar (JRO-ZNZ) – Istanbul flights are planned as 3 flights per week and will be launched as of December 12, 2016. FLT NBR START DAYS DEP ARR TK567 12.Dec.2016 Monday, Wednesday, Saturday Istanbul 19:30 3:20 Kilimanjaro +1 TK567 13.Dec.2016 Tuesday, Thursday, Sunday Kilimanjaro 04:15 5:30 Zanzibar   TK567 13.Dec.2016 Tuesday, Thursday, Sunday Zanzibar 06:25 12:45 Istanbul   TK567 26.Mar.2017 Sunday Zanzibar 06:25 13:45 Istanbul   All times are in LMT . Zanzibar

Jo Malone MBE has launched its debut fragrance in travel-retail exclusively with Emirates Airline. Jo Loves Pomelo retail at AED635 ($174) and is available on all Emirates flights as part of its onboard duty-free collection.

Your hotel should always have a feel of being home away from home. Here are some suggested tips to enjoy repeat visit from your guest: 1. In your hotel, make sure good customer service starts from the gate. 2. Front office staff must be neat, well dressed/groomed and MUST be PLEASANT 3. Guest check in time should be as short as possible 4. Linens, trash can, refrigerator, washroom etc MUST be sparkling. 5. All unseen corners should be cleaned daily. 6. Food and beverage department must be deliberate in ensuring tasty meals are served. 7. Room service time should be as short as possible. 8. Empathy can NEVER be over emphasized 9. Follow up on your feedback forms to guide you on areas to improve on.